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To safeguard our Internet infrastructure and collected data, we have implemented Security Practices that consist of employee confidentiality agreements, password management procedures, a facility access protocol, performance monitoring, and periodic audits.

 

Our governing policies are contained in a Security Practices document that includes the following topics:

  • Physical Site Security: describes approach to protect the hosting environment against unauthorized physical access.

  • Security Compliance: describes standards & processes used to ensure adherence to industry best practices.

  • System Access Control: describes approach to protect against unauthorized physical or electronic access.

  • Secure Infrastructure Management: describes approach to manage the security at the system and network level, as well as the on-going monitoring and reporting services to identify potential threats.

  • Business Continuity and Disaster Recovery: describes the processes and resources used to ensure business continuity in the event of a disaster, as well as the redundant power and environmental control systems in the hosting center to ensure high availability, and business continuity.

 

We take a multipronged approach to system security, and full backups are performed daily, weekly, and monthly for both application and data. In order to provide a secure Internet experience for our customers, all data transmissions over the Internet are encrypted using https and 256-bit SSL encryption.

Data Security

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