Privacy Policy

 

Data Solutions International, Inc. – Software as a Service Provider

​This section of our Privacy Policy is to inform individuals and entities about the Data Solutions International, Inc. (DSI) guidelines regarding DSI's Software as a Service (SaaS) or "for hire" data collection/reporting initiatives.

​DSI operates as a data processor; our clients are the data controllers. DSI provides a content and process-neutral platform that allows our clients to administer both paper-based and online surveys, collect data, and report results based on their need for information. The DSI platform is configured to meet client specifications. If applicable, the configuration also includes integration with third party products and assessments. At all times, the client owns the data, is responsible for what data is collected, definition of the scoring approach, the data analysis, the application of results, and adherence to all applicable laws and regulations.

DSI may obtain Personally Identifiable Information (PII) for the purpose of administering assessments and assigning results. Assessment responses and reports are securely processed in the United States of America. The client, the Data Controller, should inform those taking an assessment what PII is collected, the basis for processing PII, the purpose and use of the assessment(s), entities that will have access to results, measures taken to protect PII and data, your rights to manage your PII, and the client GDPR representative and the client Data Protection Officer.

​Our goal is to adhere to policies that ensure the highest level of confidentiality and security for users of our SaaS offerings. Each of our employees has signed a statement to uphold confidentiality and non-disclosure. To provide a secure Internet experience for our customers all data transmissions over the Internet are encrypted using 256-bit https (secured hypertext transfer protocol) standards and the data is secured behind firewalls. Additionally, DSI can assign usernames and passwords to control access and/or administrative rights according to project specifications. Cookies are used to tie user requests together into a single session and are session cookies. No personal information is stored in cookies. When requested by clients, we will archive collected data and results for future comparative analysis. Our data retention policy is to keep data according to the client’s data retention policy or as required by the business use case.

DSI does not sell your data to third parties. The only parties who have access to your data are those who are engaged and necessary to fulfill the initiative. Your de-identified assessment data may be provided to the assessment publisher, included generically in research, combined in aggregate group reporting, and/or used to develop norm data for use in reporting.

As part of fulfilling client engagements, DSI utilizes the following third parties:

AWS – Host provider for the SaaS environment

Rapidscale – A Managed Cloud provider who is a Premier AWS Consulting Partner and AWS Certified providing 24x7 expert support with their management platform

Postmark - Email relay provider SaaS platform

 

DataSolutionsInc.com

Data Solutions International, Inc. (DSI) respects the privacy of the individuals who request information from or visit our website: www.datasolutionsinc.com. The website is designed to provide information about DSI and its services.

In general, individuals visiting DSI's website do so anonymously without revealing personal information. Individuals may, but are not required to, supply personal information on DSI's websites. If you do not want your personal information collected, please do not submit it to us. In some cases, DSI may collect information about you that is not personal, including the domain name of the website from which you linked to our site.

​The information DSI collects may be used to improve our website, to gather feedback about the website, to respond to requests for information, or for marketing purposes. From time to time we email messages to clients and website visitors. We provide an opt-out feature if you do not wish to receive the correspondence.

DSI will safeguard the personal information shared with us and does not sell your data to third parties. Please be aware, by using this site and sending information to us electronically, you consent to international transmission of any data that you supply to DSI. Information transmissions to this site and emails sent to DSI may not be secure. All Internet transmissions are done at the individual user's own risk. Please protect your personal information.

 

Website Analytics

​To improve your experience on our site, we may use 'cookies'. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google's Privacy Policy - external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google. External site also uses interfaces with social media sites such as LinkedIn, Twitter and others. If you choose to "like" or "share" information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information.

 

Compliance and Disclosure

Data Solutions International complies with EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF and California Consumer Privacy Act.

DSI remains liable under the Data Privacy Framework (DPF) if the company’s third-party processor onward transfers recipient’s relevant personal information in a manner inconsistent with the Data Privacy Framework (DPF) Principles, unless DSI proves that it is not responsible for the event giving rise to the damage.

We may disclose information in the following situations: (a) in response to a subpoena, court order or legal process, to the extent permitted and required by law; (b) to protect user security or the security of other persons, consistent with applicable laws; or (c) in connection with a sale, joint venture or other transfer to some or all of the assets of Data Solutions International Inc, in such cases DSI will ensure that the agreed level of protection is fully continued.

 

Right to Choose (Opt Out)

You have the right to choose not to participate in a data collection process. If you opt out, you will not proceed in the process. To opt out, contact us at support@datasltn.com, or call us at 1.877.477.1416 or 1.952.746.5747 outside the United States.

 

​Access to Personal Information

​Upon request, we will grant you reasonable access to your personal information that we hold, as well as such other related rights as are provided by applicable law. In addition, we will take reasonable steps to permit you to correct, amend or delete your personal information that you demonstrate to be inaccurate or incomplete. However, in accordance with applicable law, we may limit or deny access to your personal information where the burden or expense of providing access would be disproportionate to the risks to your privacy, or where the legitimate rights of persons other than you would be violated. If you wish to place a request, contact us at support@datasltn.com, or call us at 1.877.477.1416 or 1.952.746.5747 outside the United States.

Cross Border Transfer

​Data Solutions International, Inc. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF as set forth by the U.S. Department of Commerce. Data Solutions International, Inc. has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

Dispute Resolution

​In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, Data Solutions International, Inc. commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF should first contact Data Solutions International, Inc. at: support@datasltn.com, or call us at 1.877.477.1416 or 1.952.746.5747 outside the United States, or by postal mail sent to:

​Data Solutions International, Inc.

Attn:  DATA PRIVACY FRAMEWORK INQUIRY

5900 Baker Road

Minnetonka, MN 55345

USA

​In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, Data Solutions International, Inc. commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF to VeraSafe, an alternative dispute resolution provider based in the United States and the European Union. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.verasafe.com/privacy-services/dispute-resolution/submit-dispute/ for more information or to file a complaint. The services of VeraSafe are provided at no cost to you.

​Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a EU-U.S. Data Privacy Framework Panel.

​The Federal Trade Commission has jurisdiction over Data Solutions International, Inc.’s compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF.

By using these sites, you agree to the Privacy Policy of Data Solutions International, Inc. We reserve the right to change the terms of this Privacy Policy from time to time by posting an updated Privacy Policy. We encourage you to review this Privacy Policy Statement periodically for any changes or updates. If you have questions regarding our Privacy Policy, please contact us at support@datasltn.com, or call us at 1.877.477.1416 or 1.952.746.5747 outside the United States.

Effective August 18, 2023